Modern Moving Company: Local Movers in St Louis, MO
Modern Moving Company: Local Movers in St Louis, MO

6 Questions to Ask When Selecting Long Distance Movers

Long Distance Movers

Moving can be a significant life event filled with excitement and new beginnings, but it can also be a logistical nightmare with the potential for stress and complications. 

When you’re relocating across state lines or even further, the challenges of coordinating such a significant distance can be exacerbated. In these situations, selecting reliable long-distance movers becomes a critical task.

The moving industry is vast, with numerous companies offering various services and packages. With the stakes so high in a long-distance move, you want to ensure that the long-distance movers in St. Louis MO you choose are competent and trustworthy. 

To help ease the process, here are seven essential questions to ask when selecting long-distance movers.

1. Are They Licensed and Insured?

One of the first steps in vetting a long-distance moving company is to confirm its legitimacy and accountability. Any reputable mover must be licensed by the Department of Transportation (DOT). This license is a clear indicator that the company adheres to federal regulations and necessary safety standards.

The presence of insurance is equally crucial. Don’t be afraid to ask for proof of both liability and workers’ compensation insurance. These policies protect your belongings and ensure that employees are covered if they’re injured during the move.

2. What Services Do They Offer?

Different moving companies provide various services, from packing and unpacking to storage solutions. It’s essential to have a clear understanding of what is included in their services and whether they align with your specific needs.

A comprehensive service offering can streamline your move, especially for long distances. Intermodal options, where moving containers are transferred between trucks and trains, can be faster and more affordable for cross-country moves. 

If you have particular requirements, such as fragile items that need special handling or large furniture that needs to be disassembled and reassembled, ensure the company can accommodate these needs.

3. How Do They Handle Estimates and Pricing?

Moving scams often start with unrealistic or suspiciously low estimates. Reputable long-distance movers typically offer in-home or virtual surveys to provide accurate quotes. 

During the survey, a company representative will assess the volume of your belongings and discuss details such as the distance of the move, potential difficulties, and any additional services you require.

Do not accept quotes over the phone without a survey, and never sign blank or incomplete documents. Transparency is key, so ask about the potential for additional charges. Understand the payment structure and whether a deposit is required, keeping an eye out for red flags like requests for large sums upfront.

4. What Is Their Track Record?

Researching a company’s reputation is more accessible today than it has ever been. Customer reviews and social proof can provide valuable insights into the professionalism and reliability of a moving company. Look for patterns in reviews, particularly relating to punctuality, handling of belongings, and customer service.

You can also check their history with the Better Business Bureau (BBB) or industry associations, as well as any record of complaints with the DOT. It is quite common for a company to have a few minor complaints, but a consistent pattern of issues should raise a red flag.

5. Do They Have a Contingency Plan for Delays?

Despite the best-laid plans, long-distance moves can be prone to unexpected delays, such as weather, traffic, or mechanical issues. Inquire about the moving company’s policies and contingency plans for such circumstances. How do they communicate these delays, and how do they work with you to ensure a smooth transition?

A reliable moving company should have protocols in place to keep you updated and ensure your belonging’s safety and security if a delay occurs. Don’t be satisfied with vague assurances; look for specifics on how they handle unforeseen events.

6. What Kind of Support Can You Expect?

The level of support provided by a moving company can make all the difference during a long-distance move. From the initial inquiry to the arrival of your last box, how supportive and communicative is the company’s team?

Ask about who you will be in contact with throughout the process, including the name of your dedicated move coordinator. A single point of contact can simplify communications, particularly if you need to make adjustments or inquire about the status of your move.

7. How Do They Handle Loss or Damage Claims?

Even with the most meticulous planning and execution, the risk of loss or damage to your belongings during a long-distance move cannot be entirely ruled out. It’s essential to understand upfront how the moving company manages such incidents. 

Ask about their process for filing claims, the timeframe for resolution, and the type of coverage options available. Do they offer full-value protection, or is the coverage based on weight? 

Knowing how the company supports you in the event of a mishap can provide peace of mind during what is often a stressful transition.

In Conclusion

When selecting long-distance movers in St Louis MO, thorough research and asking the right questions are paramount. Find a company that is licensed, insured, and transparent about their services, pricing, and track record.

Look for evidence of satisfied customers and a robust approach to handling potential delays. By being diligent in your search, you can significantly reduce the stress of your long-distance move and start your next chapter on the right foot.

About Us

Ready to start your moving adventure but feeling overwhelmed by the details? Modern Moving Company is here to help you transition smoothly into your new office. 

With our expert team, you’ll experience hassle-free residential and commercial moving services that cater to your unique situation. Don’t let moving stress you out; let us carry the load. 

Connect with us today and tick ‘finding a reliable moving service’ on your ultimate moving checklist! For a personalized quote tailored to your move’s specifics, give us a call at 314.808.1744 or schedule a consultation online. 

Your journey towards a stress-free move begins with Modern Moving Company—where your peace of mind is our priority.